Frustrating of growing old with a modern world..

Frustrating of growing old with a modern world..

We have had trouble with our new gas range. We bought it last Nov. and it was delivered December 8^th.   So we are talking 5 months ago.  So should be under warranty and we got the extended one.. 

Well, today the King goes to Home Depot where we bought it.. The guy was very nice and gave the King a number to call for getting a repair person..  That they use…   And as an after thought said.. if they don’t give you a time and date..  or brush you off.. Come back.

He called and they did give him the brush off..  BUT gave him an 800 number to call Samsung Corp.  That ended up in a 45 minutes of frustration..  Us climbing all over the stove to find the serial number..  We had the model number.. but that wasn’t good enough.  So back to the store, as the long distance (Thailand maybe) guy wasn't getting it.. we tried to get them to email us. So we could send pictures.. but they came up with the excuse it was full.  I know for a fact, mine was not…  OH they could do it some way.. if I HAD A SMART PHONE… well those of you who have read this blog know about how that went.. and we have flip phones only.

So back to the store..  the King getting frustrated and calls back.. to get more information. While I am down on my hands and knees, and then my belly… looking for a serial number and reading off on label.. out of the corner of my eye I see… another label..  BINGO!!! it has the serial number. HALLAUHA..  The store guys tells me thank you, he is also talking to the factory customer service guy…  and they gives him a ticket number.  The King is told by the store manager.. the company has two days to make it good.. or they owe us a  BRAND NEW  stove.  We shall see. 

Now with calmer nerves we wait..

And good bye April..   hope I am ready for May...